/* ============================================================================
   RedVexis — design system
   Dark, offensive-grade aesthetic. Crimson accent, grid glow, motion-ready.
   ========================================================================== */
:root{
  --bg:#07070b; --bg-2:#0c0c13; --panel:#111119; --panel-2:#15151f;
  --line:#23232f; --line-2:#2c2c3a;
  --ink:#f4f4f8; --muted:#a6a6b8; --dim:#6f6f82;
  --red:#e11d48; --red-2:#f43f5e; --red-ink:#fecdd3;
  --cyan:#22d3ee; --green:#34d399; --amber:#fbbf24; --violet:#8b5cf6;
  --radius:14px; --radius-sm:10px;
  --shadow:0 20px 50px -20px rgba(0,0,0,.7);
  --glow:0 0 0 1px rgba(225,29,72,.35), 0 0 30px -6px rgba(225,29,72,.5);
  --mono:ui-monospace,"SFMono-Regular",Menlo,Consolas,monospace;
  --sans:"Inter",system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{
  margin:0;background:var(--bg);color:var(--ink);font-family:var(--sans);
  font-size:16px;line-height:1.6;-webkit-font-smoothing:antialiased;
  background-image:
    radial-gradient(900px 500px at 80% -10%, rgba(225,29,72,.10), transparent 60%),
    radial-gradient(700px 500px at 0% 0%, rgba(139,92,246,.07), transparent 55%);
  background-attachment:fixed;
}
a{color:inherit;text-decoration:none}
img{max-width:100%;display:block}
h1,h2,h3,h4{line-height:1.2;margin:0 0 .4em;font-weight:700;letter-spacing:-.01em}
h1{font-size:clamp(2rem,4.5vw,3.3rem)}
h2{font-size:clamp(1.5rem,3vw,2.2rem)}
p{margin:0 0 1em}
.wrap{max-width:1180px;margin:0 auto;padding:0 22px}
.narrow{max-width:760px}
.muted{color:var(--muted)} .dim{color:var(--dim)}
.center{text-align:center}
.mono{font-family:var(--mono)}
.accent{color:var(--red-2)}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}

/* ---- buttons ---- */
.btn{display:inline-flex;align-items:center;gap:.5em;padding:.7rem 1.25rem;border-radius:10px;
  font-weight:600;font-size:.95rem;border:1px solid var(--line-2);background:var(--panel-2);
  color:var(--ink);cursor:pointer;transition:.18s ease;white-space:nowrap}
.btn:hover{transform:translateY(-1px);border-color:var(--line-2)}
.btn-primary{background:linear-gradient(135deg,var(--red),#be123c);border-color:transparent;
  box-shadow:0 10px 24px -10px rgba(225,29,72,.8)}
.btn-primary:hover{box-shadow:0 14px 30px -10px rgba(225,29,72,.9)}
.btn-ghost{background:transparent}
.btn-ghost:hover{background:rgba(255,255,255,.04)}
.btn-sm{padding:.45rem .8rem;font-size:.85rem}
.btn-block{width:100%;justify-content:center}
.btn-danger{background:transparent;border-color:rgba(244,63,94,.4);color:var(--red-2)}
.btn[disabled]{opacity:.5;cursor:not-allowed;transform:none}

/* ---- badges / pills ---- */
.badge{display:inline-flex;align-items:center;gap:.4em;font-size:.72rem;font-weight:700;
  letter-spacing:.06em;text-transform:uppercase;padding:.3rem .6rem;border-radius:999px;
  border:1px solid var(--line-2);color:var(--muted);background:var(--panel)}
.badge-red{color:var(--red-ink);border-color:rgba(225,29,72,.4);background:rgba(225,29,72,.1)}
.pill{display:inline-flex;align-items:center;gap:.4em;font-size:.76rem;font-weight:700;
  padding:.28rem .7rem;border-radius:999px;border:1px solid var(--line-2)}
.pill::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}
.status-placed{color:#c7c7d6} .status-approved{color:var(--cyan)}
.status-team_assigned{color:var(--violet)} .status-working{color:var(--amber)}
.status-query{color:var(--red-2)} .status-completed{color:var(--green)}
.status-cancelled{color:var(--dim)}
.pay-paid{color:var(--green)} .pay-pending{color:var(--amber)} .pay-failed{color:var(--red-2)}

/* ---- header ---- */
.site-header{position:sticky;top:0;z-index:50;backdrop-filter:blur(12px);
  background:rgba(7,7,11,.72);border-bottom:1px solid var(--line)}
.site-header .wrap{display:flex;align-items:center;gap:26px;height:68px}
.logo{display:flex;align-items:center;gap:9px;font-weight:800;font-size:1.3rem;letter-spacing:-.02em}
.logo b{color:var(--red-2)}
.logo svg{width:26px;height:26px}
.nav{display:flex;gap:4px;margin-left:8px}
.nav a{padding:.5rem .8rem;border-radius:8px;color:var(--muted);font-weight:500;font-size:.95rem;transition:.15s}
.nav a:hover,.nav a.active{color:var(--ink);background:rgba(255,255,255,.05)}
.header-cta{margin-left:auto;display:flex;align-items:center;gap:10px}
.nav-toggle{display:none;margin-left:auto;background:none;border:1px solid var(--line-2);
  color:var(--ink);border-radius:8px;padding:.5rem .7rem;cursor:pointer}
.notif-dot{position:relative}
.notif-dot b{position:absolute;top:-6px;right:-6px;background:var(--red);color:#fff;font-size:.62rem;
  min-width:17px;height:17px;border-radius:999px;display:grid;place-items:center;padding:0 4px}

/* ---- hero ---- */
.hero{position:relative;padding:92px 0 70px;overflow:hidden}
.hero-grid{position:absolute;inset:0;z-index:-1;opacity:.5;
  background-image:linear-gradient(var(--line) 1px,transparent 1px),linear-gradient(90deg,var(--line) 1px,transparent 1px);
  background-size:46px 46px;mask-image:radial-gradient(ellipse 80% 60% at 50% 0%,#000,transparent 75%)}
.hero h1{max-width:16ch}
.hero .lead{font-size:1.2rem;color:var(--muted);max-width:60ch}
.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:26px}
.eyebrow{display:inline-flex;align-items:center;gap:.5em;font-family:var(--mono);font-size:.8rem;
  color:var(--red-2);letter-spacing:.12em;text-transform:uppercase;margin-bottom:18px}
.eyebrow::before{content:"";width:28px;height:1px;background:var(--red)}

/* ---- sections / grid ---- */
.section{padding:66px 0;border-top:1px solid var(--line)}
.section-head{max-width:620px;margin-bottom:34px}
.section-head .eyebrow{margin-bottom:12px}
.grid{display:grid;gap:18px}
.grid-2{grid-template-columns:repeat(2,1fr)}
.grid-3{grid-template-columns:repeat(3,1fr)}
.grid-4{grid-template-columns:repeat(4,1fr)}

/* ---- cards ---- */
.card{background:linear-gradient(180deg,var(--panel),var(--bg-2));border:1px solid var(--line);
  border-radius:var(--radius);padding:24px;transition:.2s ease}
.card:hover{border-color:var(--line-2);transform:translateY(-3px);box-shadow:var(--shadow)}
.service-card{display:flex;flex-direction:column;gap:12px;position:relative;overflow:hidden}
.service-card .ico{width:46px;height:46px;border-radius:12px;display:grid;place-items:center;
  background:rgba(225,29,72,.12);color:var(--red-2);border:1px solid rgba(225,29,72,.25)}
.service-card .ico svg{width:24px;height:24px}
.service-card h3{font-size:1.15rem;margin:0}
.service-card .price{font-family:var(--mono);font-size:1.4rem;color:var(--ink);font-weight:700}
.service-card .meta{display:flex;align-items:center;justify-content:space-between;gap:10px;
  margin-top:auto;padding-top:14px;border-top:1px solid var(--line)}
.card-foot{margin-top:auto}

.stat{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:22px}
.stat .n{font-family:var(--mono);font-size:2rem;font-weight:800;color:var(--ink)}
.stat .l{color:var(--muted);font-size:.9rem;margin-top:4px}

/* ---- steps / journey ---- */
.journey{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;counter-reset:j}
.journey .step{position:relative;padding:22px;background:var(--panel);border:1px solid var(--line);border-radius:var(--radius)}
.journey .step::before{counter-increment:j;content:"0" counter(j);font-family:var(--mono);
  font-size:1.1rem;color:var(--red-2);font-weight:700}
.journey .step h4{margin:.5rem 0 .3rem;font-size:1.05rem}

/* ---- forms ---- */
.form-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:30px}
.field{margin-bottom:16px}
.label{display:block;font-size:.85rem;color:var(--muted);margin-bottom:7px;font-weight:600}
.input,textarea,select{width:100%;padding:.75rem .9rem;background:var(--bg-2);border:1px solid var(--line-2);
  border-radius:10px;color:var(--ink);font:inherit;font-size:.95rem;transition:.15s}
.input:focus,textarea:focus,select:focus{outline:none;border-color:var(--red);box-shadow:0 0 0 3px rgba(225,29,72,.15)}
textarea{resize:vertical;min-height:120px;line-height:1.5}
.hint{font-size:.8rem;color:var(--dim);margin-top:6px}
.auth-wrap{max-width:430px;margin:60px auto}
.divider{display:flex;align-items:center;gap:12px;color:var(--dim);font-size:.82rem;margin:18px 0}
.divider::before,.divider::after{content:"";flex:1;height:1px;background:var(--line)}
.g-btn{display:flex;align-items:center;justify-content:center;gap:10px;width:100%;padding:.7rem;
  border:1px solid var(--line-2);border-radius:10px;background:#fff;color:#1f2328;font-weight:600;cursor:pointer}

/* ---- flash ---- */
.flash-stack{position:fixed;top:82px;right:18px;z-index:200;display:flex;flex-direction:column;gap:10px;max-width:360px}
.flash{padding:13px 16px;border-radius:12px;border:1px solid var(--line-2);background:var(--panel-2);
  box-shadow:var(--shadow);font-size:.92rem;animation:slideIn .35s ease;display:flex;gap:10px;align-items:flex-start}
.flash-success{border-color:rgba(52,211,153,.4)} .flash-success::before{content:"✓";color:var(--green);font-weight:800}
.flash-error{border-color:rgba(244,63,94,.45)} .flash-error::before{content:"!";color:var(--red-2);font-weight:800}
.flash-info{border-color:rgba(34,211,238,.4)} .flash-info::before{content:"i";color:var(--cyan);font-weight:800;font-style:italic}
@keyframes slideIn{from{opacity:0;transform:translateX(30px)}to{opacity:1;transform:none}}

/* ---- footer ---- */
.footer{border-top:1px solid var(--line);margin-top:40px;padding:50px 0 34px;color:var(--muted);background:var(--bg-2)}
.footer .cols{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:30px}
.footer h5{color:var(--ink);font-size:.95rem;margin-bottom:12px}
.footer a{display:block;color:var(--muted);padding:4px 0;font-size:.92rem}
.footer a:hover{color:var(--ink)}
.footer .bottom{margin-top:34px;padding-top:20px;border-top:1px solid var(--line);
  display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;font-size:.85rem;color:var(--dim)}

/* ---- feedback wall (Trustpilot-style + drip) ---- */
.trust-head{display:flex;align-items:center;gap:16px;flex-wrap:wrap;margin-bottom:26px}
.trust-score{font-family:var(--mono);font-size:2.4rem;font-weight:800}
.stars{display:inline-flex;gap:2px;color:var(--amber)}
.stars svg{width:18px;height:18px}
.fb-wall{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.fb-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:20px}
.fb-card .stars{margin-bottom:10px}
.fb-card h4{font-size:1rem;margin-bottom:6px}
.fb-card .who{display:flex;align-items:center;gap:10px;margin-top:14px;padding-top:12px;border-top:1px solid var(--line)}
.fb-card .av{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,var(--red),var(--violet));
  display:grid;place-items:center;font-weight:700;font-size:.9rem;color:#fff}
.drip-item{opacity:0;transform:translateY(16px)}
.drip-item.in{opacity:1;transform:none;transition:all .6s cubic-bezier(.2,.7,.3,1)}

/* ---- app shell (dashboard/admin) ---- */
.app{display:grid;grid-template-columns:248px 1fr;min-height:100vh}
.sidebar{background:var(--bg-2);border-right:1px solid var(--line);padding:20px 14px;position:sticky;top:0;height:100vh;overflow:auto}
.sidebar .brand{display:flex;align-items:center;gap:8px;font-weight:800;font-size:1.2rem;padding:6px 10px 18px}
.sidebar .brand b{color:var(--red-2)}
.side-nav a{display:flex;align-items:center;gap:11px;padding:.65rem .8rem;border-radius:10px;color:var(--muted);
  font-weight:500;margin-bottom:2px;font-size:.93rem}
.side-nav a:hover{background:rgba(255,255,255,.04);color:var(--ink)}
.side-nav a.active{background:rgba(225,29,72,.14);color:var(--ink);border:1px solid rgba(225,29,72,.3)}
.side-nav a svg{width:18px;height:18px;opacity:.8}
.side-nav .tag{margin-left:auto;background:var(--red);color:#fff;font-size:.65rem;font-weight:700;
  padding:1px 7px;border-radius:999px}
.side-sep{font-size:.7rem;text-transform:uppercase;letter-spacing:.1em;color:var(--dim);padding:16px 10px 6px}
.app-main{min-width:0;display:flex;flex-direction:column}
.app-top{display:flex;align-items:center;gap:14px;padding:16px 26px;border-bottom:1px solid var(--line);
  position:sticky;top:0;background:rgba(7,7,11,.8);backdrop-filter:blur(10px);z-index:20}
.app-top h1{font-size:1.25rem;margin:0}
.app-top .right{margin-left:auto;display:flex;align-items:center;gap:12px}
.app-body{padding:26px;max-width:1120px;width:100%}

/* ---- data tables ---- */
.table{width:100%;border-collapse:collapse;font-size:.92rem}
.table th{text-align:left;color:var(--dim);font-weight:600;font-size:.78rem;text-transform:uppercase;
  letter-spacing:.05em;padding:10px 12px;border-bottom:1px solid var(--line)}
.table td{padding:13px 12px;border-bottom:1px solid var(--line);vertical-align:middle}
.table tr:hover td{background:rgba(255,255,255,.02)}
.table a.ref{font-family:var(--mono);color:var(--red-2);font-weight:600}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:22px}
.panel + .panel{margin-top:18px}
.panel h3{font-size:1.05rem;margin-bottom:14px;display:flex;align-items:center;gap:8px}

/* ---- metrics row ---- */
.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}
.metric{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px}
.metric .n{font-family:var(--mono);font-size:1.7rem;font-weight:800}
.metric .l{color:var(--muted);font-size:.82rem;margin-top:3px}
.metric.alert .n{color:var(--red-2)}

/* ---- service request tracker (3D + fallback stepper) ---- */
.tracker-wrap{background:radial-gradient(600px 300px at 50% 0%,rgba(225,29,72,.08),transparent 70%),var(--panel);
  border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
#tracker3d{width:100%;height:300px;display:block}
.stepper{display:flex;gap:0;padding:4px 22px 24px;flex-wrap:wrap}
.stepper .node{flex:1;min-width:120px;text-align:center;position:relative;padding-top:28px}
.stepper .node::before{content:"";position:absolute;top:8px;left:calc(-50% + 9px);width:100%;height:2px;background:var(--line-2)}
.stepper .node:first-child::before{display:none}
.stepper .dot{position:absolute;top:0;left:calc(50% - 9px);width:18px;height:18px;border-radius:50%;
  background:var(--bg);border:2px solid var(--line-2);transition:.3s}
.stepper .node.done .dot{background:var(--green);border-color:var(--green)}
.stepper .node.done::before{background:var(--green)}
.stepper .node.current .dot{background:var(--red);border-color:var(--red);box-shadow:0 0 0 6px rgba(225,29,72,.2);animation:pulse 1.8s infinite}
.stepper .node .t{font-size:.82rem;color:var(--muted);font-weight:600}
.stepper .node.current .t{color:var(--ink)}
@keyframes pulse{0%,100%{box-shadow:0 0 0 6px rgba(225,29,72,.2)}50%{box-shadow:0 0 0 11px rgba(225,29,72,0)}}
@keyframes pulseGlow{0%,100%{opacity:.5}50%{opacity:1}}

/* ---- chat / message thread ---- */
.thread{display:flex;flex-direction:column;gap:12px;max-height:440px;overflow:auto;padding:4px}
.msg{max-width:78%;padding:11px 15px;border-radius:14px;font-size:.93rem;line-height:1.5}
.msg .meta{font-size:.72rem;color:var(--dim);margin-top:5px}
.msg.user{align-self:flex-end;background:linear-gradient(135deg,var(--red),#be123c);color:#fff;border-bottom-right-radius:4px}
.msg.admin{align-self:flex-start;background:var(--panel-2);border:1px solid var(--line-2);border-bottom-left-radius:4px}
.thread-empty{color:var(--dim);text-align:center;padding:30px}

/* ---- timeline ---- */
.timeline{list-style:none;margin:0;padding:0}
.timeline li{position:relative;padding:0 0 18px 24px;border-left:2px solid var(--line-2)}
.timeline li:last-child{border-left-color:transparent}
.timeline li::before{content:"";position:absolute;left:-7px;top:2px;width:12px;height:12px;border-radius:50%;
  background:var(--red);border:2px solid var(--bg)}
.timeline .when{font-size:.75rem;color:var(--dim);font-family:var(--mono)}

/* ---- gift card rows ---- */
.gc-row{display:grid;grid-template-columns:1.4fr 1fr 2fr auto;gap:10px;margin-bottom:10px;align-items:end}
.gc-total{display:flex;justify-content:space-between;align-items:center;padding:16px 18px;
  background:var(--panel-2);border:1px solid var(--line-2);border-radius:12px;margin:16px 0}
.gc-total .n{font-family:var(--mono);font-size:1.4rem;font-weight:800}

/* ---- pay-method cards ---- */
.pay-methods{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.pay-opt{position:relative;cursor:pointer}
.pay-opt input{position:absolute;opacity:0}
.pay-opt .box{border:1.5px solid var(--line-2);border-radius:12px;padding:18px;height:100%;transition:.18s}
.pay-opt input:checked + .box{border-color:var(--red);background:rgba(225,29,72,.08);box-shadow:var(--glow)}
.pay-opt .box h4{font-size:1rem;margin-bottom:4px}
.pay-opt.disabled{opacity:.45;pointer-events:none}

/* ---- misc ---- */
.callout{background:rgba(34,211,238,.07);border:1px solid rgba(34,211,238,.25);border-radius:12px;padding:14px 16px;color:var(--muted);font-size:.9rem}
.callout.warn{background:rgba(251,191,36,.07);border-color:rgba(251,191,36,.3)}
.empty{text-align:center;padding:50px 20px;color:var(--dim)}
.empty svg{width:48px;height:48px;opacity:.4;margin-bottom:12px}
.row-between{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.chips{display:flex;gap:8px;flex-wrap:wrap}
.chip{padding:.35rem .75rem;border-radius:999px;border:1px solid var(--line-2);font-size:.82rem;color:var(--muted)}
.chip.active{background:var(--red);border-color:var(--red);color:#fff}
.prose p{color:var(--muted)} .prose h3{margin-top:1.4em}
hr.sep{border:none;border-top:1px solid var(--line);margin:22px 0}
.tag-lite{font-size:.7rem;color:var(--dim);font-family:var(--mono)}

/* ---- responsive ---- */
@media (max-width:960px){
  .grid-3,.grid-4,.journey,.fb-wall,.pay-methods,.metrics{grid-template-columns:repeat(2,1fr)}
  .footer .cols{grid-template-columns:1fr 1fr}
  .app{grid-template-columns:1fr}
  .sidebar{position:fixed;left:-260px;top:0;z-index:100;width:248px;transition:.25s;box-shadow:var(--shadow)}
  .sidebar.open{left:0}
  .app-top .menu-btn{display:inline-flex}
}
@media (max-width:640px){
  .nav{display:none;position:absolute;top:68px;left:0;right:0;flex-direction:column;background:var(--bg-2);
    border-bottom:1px solid var(--line);padding:10px;gap:2px}
  .nav.open{display:flex}
  .nav-toggle{display:inline-flex}
  .grid-2,.grid-3,.grid-4,.journey,.fb-wall,.pay-methods,.metrics{grid-template-columns:1fr}
  .footer .cols{grid-template-columns:1fr}
  .gc-row{grid-template-columns:1fr 1fr;gap:8px}
  .hero{padding:60px 0 40px}
}
.menu-btn{display:none;background:none;border:1px solid var(--line-2);color:var(--ink);border-radius:8px;padding:.45rem .6rem;cursor:pointer}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}